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Straightforward Pricing
Flexible subscription plans that scale with your business. Go month to month or prepay annually to save up to 25%.
Calculate Your Pricing
Interactive pricing estimator based on your volume and plan
Base Package
Minimum volumes: Wall (10,000), Flow (40,000) sessions per month
Monthly Volume
Pricing Breakdown
This calculator provides estimates only. Actual pricing may vary based on your specific needs. Discount shown as monthly rate: 25% annual prepay. Pricing uses monotonic floor protection to prevent rate inversions. High-volume or custom enterprise pricing available - contact sales for a quote.
Pricing Policies
| Policy Notes | Details |
|---|---|
| Starter Package | $99 for 3k visits / 30 days; one time only (e.g. must upgrade at end of period). $99 credited on upgrade if upgraded before end of month. Access to all features (walls and flows). Available via coupon code. |
| Wall vs Flow base subscription packages | Wall package is $499, Flow package is $1,999. Base subscription packages are necessary if a client is paying month to month. |
| Wall AND Flow | If a customer wants to use wall and flow, they are buying the flow package, and credits are pooled. e.g. no difference between wall and flow visit. |
| Prepaid packages types | Yearly prepaid packages are 12 months at a 25% discount from published per visit rates. |
| Selecting a prepaid package | Customer must select an expected level of traffic for annual prepaid package. Billed at start of prepaid period. |
| Overages | Alert at 80% of monthly threshold. |
| Overages - monthly | Auto-upgrade to next tier when threshold is hit. Billed at end of month on USAGE in tier. Any unused credits roll over, are used first, and expire after 1 month. |
| Overages - annual | Auto-upgrade to next tier when total usage threshold for the prepaid period is hit. E.g. if purchased 12 months at 250k visits monthly, at 3,000,001, next threshold billed for 1 month. If unused by end of month, those credits roll over, and expire in 12 months. Prepaid package discount applies to overages as well. |
| Base subscription credits | Base subscription credits don't roll over. |
| Downgrade | Only applies to month to month usage customers. If previous month made it to tier 3, but next month falls to tier 2, 30 day grace period to still charge at tier 3 pricing before falling back to tier 2 pricing. Increments remain the same. |
| Services | $1,000 / 5 hrs or $220 / hr |
Billing Policies
Clear terms and transparent policies
Billing Cycle
Charged at start of month with pro-rata pricing for partial months
Cancellation
Go Monthly to cancel anytime
Inactivity
Accounts suspended after 90 days of inactivity. Reactivate anytime
Legacy Plans
Previous pricing honored for existing customers
Downgrades
Monthly - automatically scaled up and down. Annual - 7 business day advance notice required.
Taxes
All prices exclude applicable taxes and fees
Frequently Asked Questions
What if I go over my monthly limit?
As a monthly account, if you exceed your monthly session limit, your month will automatically jump to a new tier, and lower pricing per visit. As an annual account, visit credits are used regardless of month end. You'll receive notifications at 80% and 100% of your account limit to discuss.
Can I switch between monthly and yearly billing?
Yes! You can upgrade at any time to a longer prepaid plan. Credit will be given for remaining subscription, and any rollover credits in the current plan. Please refer to the pricing calculator to understand tiers and discounts!
What counts as a session?
A session is a visit. Whether that visitor looks at one or a dozen of your Boardwalk properties, it still counts as a single session until the visitor is inactive for 30 minutes.
What happens to unused sessions?
Sessions included in the base monthly subscriptions do not roll over. If last month bumped up to a new tier, that block of credits rolls over, and expire after 3 months. Each month, rollover credits are used first, then subscription credits.
What happens to unused service hours?
Service hours expire 3 months after purchase and cannot be refunded. However, they can be used for a variety of services including implementation support, strategy sessions, and custom integrations. Hours are tracked per account.
Do you offer custom enterprise plans?
Planning to go beyond 3M sessions a month? Then absolutely! For organizations with complex, high volume needs, we offer custom pricing, dedicated support, and SLA guarantees. Contact our sales team to discuss your specific needs.
Ready to Get Started?
Choose the plan that fits your needs. Start with monthly or save 25% with annual billing.